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CLICK & COLLECT SERVICES

OUR CLICK & COLLECT SERVICE

Have your items delivered to a Paperchase store of your choice, just look for the logo below on our product pages:

Click & Collect at Paperchase

Most of the items online are available for our click & collect service however some items are not, so please check individual product pages before you place your order. Please note that we are unable to accept an order that consists or partial delivery and collection in store. In this instance, please place two separate orders – one for collection and one for delivery.

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DELIVERY ARRANGEMENTS

YOUR OPTIONS

 PriceTiming
UK Standard Click & Collect
(includes Mainland, Highlands, Isles, Northern Ireland & BFPO)
£2.99 when you spend up to £19.99
FREE when you spend £20 or more
Delivers in 2-4 working days
UK Standard Click & Collect for Treat Me customers
(includes Mainland, Highlands, Isles, Northern Ireland & BFPO)
£2.99 when you spend up to £9.99
FREE when you spend £10 or more
Delivers in 2-4 working days
UK Next Day Click & Collect
(includes Mainland, Highlands, Isles, Northern Ireland & BFPO)
£4.50 Delivers next day

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COLLECTIONS

If you've given us your mobile number, we'll send you a text message alert once your order has arrived in store and is ready for collection. If you haven't opted in for a text message alert, don't worry, we'll also send you an email to let you know.

To ensure that we can release your order, we ask for a few things in return:

  1. Display the text message alert or email reminder at the point of collection
  2. For your payment protection, you must show us the card you paid with
  3. If you paid using PayPal or eGift Vouchers, then please bring a valid photo ID (e.g. Passport or Drivers Licence)
  4. Unfortunately we need you and only you to collect your order

Your order will be held at your chosen store for 10 days. If you do not collect your order and it is returned to us, you will receive a refund equal to 50% of your order value.

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CLICK & COLLECT STORES

Our current click & collect stores are:

Please check this list for the most recent collection points.

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CLICK & COLLECT FAQ'S

For more information about our Click & Collect service, visit our FAQ's for answers to some of the questions you may have.



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Collect+ is a great alternative to have your parcel delivered to one of over 5,550 local convenience stores. Parcels will be dropped off at a Collect+ store of your choice, 7 days a week and during the evening.

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DELIVERY ARRANGEMENTS

YOUR OPTIONS

 PriceTiming
UK Next (Working)Day Delivery
(order before 4.30pm for next working day delivery)
£3.50 when you spend up to £24.99
FREE when you spend £25 or more
Delivers next working day

Where Collect+ has been selected before 4.30pm Monday-Thursday, we will aim to dispatch your goods from our warehouse within 24 hours of you placing your order (excluding weekends and UK public holidays). Orders placed after 4.30pm on Thursday & before 4.30pm on Friday will arrive Monday. Orders placed after 4.30pm Friday, anytime Saturday or Sunday will arrive Tuesday. Orders placed on a UK public holiday will be shipped on the next working day. We will send you an email confirming when we have dispatched your order.

Delivery charges will be automatically calculated at the checkout page.

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COLLECTIONS

The stores are a combination of Co-Op, McColls and Spar stores, as well as independent local stores in and around your local town. Every Collect+ location has an external sign on the front of the store so you can easily identify the service.

To ensure that your local store can release your order, we ask for a few things in return:

  1. Display the unique barcode you have received from Collect+ via email (Please remember, the time of day your order is available will vary on the time your order is scanned in as received by the Collect+ store)
  2. Please bring one of the following forms of ID: driving licence, utility bill, mobile phone bill, wage slip, bank statement, cheque guarantee/credit/debit card, bank/building society book, passport, cheque book
  3. Under 18s should bring a National insurance card, medical card or savings book
  4. If you've paid by PayPal or eGift vouchers, then please bring a form photo ID, which must be your passport or photo driving licence

Your order will be held at your chosen store for 10 days, after which it will be returned to us and you will receive a refund equal to 50% of your order value.

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COLLECT+ STORES

Please click the link below for the most recent list of Collect+ collection points.



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COLLECT+ FAQ'S

For more information about our Click & Collect service, visit our FAQ's for answers to some of the questions you may have.



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